What are the two main types of staff working at a halfway house?

The two main types of staff working at a halfway house are indeed custody-oriented staff and case managers. Custody-oriented staff primarily focus on ensuring the safety and security of the residents and the facility. They manage the day-to-day operations concerning safety protocols, monitor interactions, and enforce rules and regulations within the halfway house. This is critical in maintaining order and structure, which helps residents transition successfully into the community.

Case managers, on the other hand, play a vital role in supporting residents' rehabilitation and reintegration into society. They provide individual assessments, develop personal improvement plans, and connect residents with necessary resources, such as employment services, addiction treatment, or educational opportunities. The collaboration between custody-oriented staff and case managers ensures a balance of safety and support, facilitating a conducive environment for recovery and reintegration.

The other options represent roles that, while important in community corrections, do not encapsulate the primary functions found specifically within a halfway house setting. For example, security and reception staff focus more on the logistical and administrative aspects of facility management, counselors and social workers might be involved but do not represent the core structure, and administration and maintenance staff are typically not directly involved in the rehabilitation process of the residents.